Protecting your personal data is our highest priority at sk999. This policy clearly outlines how we collect, use, and store your information. We are committed to providing a safe and transparent experience for users in Bangladesh.
When you register at sk999, we collect information including your name, email address, mobile number, date of birth, and address. For account verification, we collect KYC document images such as a national ID or passport. Payment details — including Mobile Pay, Nagad, or bank account information — are also collected for BDT deposits and withdrawals. Your device type, operating system, browser version, and IP address are logged automatically. Platform activity such as game history, betting patterns, login times, and session data is also stored in our systems. Browsing behavior and preferences are additionally collected automatically via cookies and similar technologies.
Sk999 uses the data we collect primarily to create and manage your account and to handle secure login and identity verification. Your payment information is used to process secure BDT financial transactions and to prevent fraudulent activity. User activity data is analyzed to improve platform services and deliver a personalized gaming experience. Data is also used to provide customer support, send account-related notifications, and share promotional information where you have given consent. We analyze user behavior to monitor responsible gaming compliance and provide assistance where needed. Data is further used to meet legal obligations, satisfy regulatory requirements, and prevent fraud and money laundering.
Sk999 stores all personal data on secured servers using industry-standard SSL/TLS encryption. Payment information — particularly Mobile Pay and Nagad transaction data — is protected with an additional layer of encryption. Data is retained for as long as your account remains active and for any period required by legal obligations. Even after account closure, financial transaction records may be kept for a defined period in accordance with legal requirements. Internal system access is restricted to authorized personnel only, and all access is logged. In the event of a security incident or data breach, we will notify affected users as promptly as possible and take the necessary protective measures.
All data transfers are secured with TLS protocol.
Data stored in a secured and controlled environment.
Only authorized personnel can access your data.
Users are promptly notified in the event of a security incident.
Sk999 never sells your personal data to advertisers or third parties for commercial purposes. However, limited data sharing with trusted service providers may occur for platform operations — such as payment gateway operators who process BDT transactions. These third parties operate under strict confidentiality agreements and may not use the data for any purpose beyond what is specified. We may also be legally required to share data in compliance with directives from law enforcement agencies, regulatory authorities, or court orders. Data may additionally be shared with relevant authorities as part of Anti-Money Laundering (AML) and fraud prevention measures. In all cases, the amount of data shared is kept to a minimum and only what is strictly necessary is disclosed.
Every registered user at sk999 has a number of important rights regarding their personal data. You may log in to your account or contact our support team at any time to view your stored data or request a copy. If any of your information is inaccurate or incomplete, you can request a correction and we will update it as promptly as possible. Under certain circumstances — particularly where the legal basis for collecting the data no longer applies — you may request that your data be deleted. However, some data may be required to be retained for a set period due to legal obligations or ongoing financial transactions. You may also object to marketing communications or specific types of data processing, and we will respect your preferences.
Sk999 may review and update this Privacy Policy from time to time. For any significant changes, we will notify you via your registered email or mobile number and display a clear notice on the platform. Continued use of the platform after any changes will be considered your acceptance of the updated policy. The date of each update will be clearly indicated at the top of this page so you can easily see when the policy was last revised. For any privacy-related questions, concerns, or rights requests, please contact our customer support team directly. We typically respond to all privacy-related requests within 7 business days.
For any privacy-related questions, please reach out to our support team:
Email: support@sk999.ws
Response time: typically within 7 business days